NEWS RELEASE
NIAGARA HEALTH
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Niagara Health implemented a new Health Information System (HIS) designed to improve patient care by streamlining records, enhancing data accuracy and increasing coordination across departments this weekend.
We are experiencing a system slowdown that is currently impacting wait times, particularly in patient registration and Emergency Departments. Work is underway to address the issue. Our teams are working hard to ensure care continues and we are doing everything possible to minimize disruptions.
We are proceeding with scheduled appointments and other procedures. As always, we are grateful to our physicians and frontline staff who are committed to delivering patient care.
We recognize this is frustrating and apologize for the inconvenience. Parking will be free today at all our sites given the longer-than-normal waits.
As always, we encourage people to know their healthcare options - family doctors, walk-in clinics, virtual urgent care and pharmacies - and when to use them.
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